IviBet Privacy Policy

At IviBet Casino, we understand that your personal data is valuable, and we are committed to protecting it at every stage of your journey with us. This Privacy Policy explains how IviBet Casino collects, uses, stores, and safeguards your information when you visit ivibet.com, register an account, or use any of our casino and sportsbook services. By using our platform, you agree to the practices described below.

Who We Are

IviBet is operated by Lufilight Ltd. and licensed by the Kahnawake Gaming Commission under licence No. 01031. Our services are available to players in numerous jurisdictions, including Germany, Brazil, Canada, Poland, and many others, while certain countries remain restricted. We at IviBet take data protection seriously regardless of where our players are located, and we apply consistent privacy standards across all our localized platforms.

Information We Collect

When you create an account or interact with our services, we collect various categories of information necessary to provide a safe and personalized gaming experience. Our IviBet platform gathers data both directly from you and automatically through your use of our site.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence
• We gather payment information when you make deposits or request withdrawals through Visa, Mastercard, Skrill, Neteller, cryptocurrencies via CoinsPaid, and other supported methods
• We track your gaming activity, including games played, bets placed, and bonus usage, to improve our services
• We collect technical data such as your IP address, device type, browser information, and login timestamps
• We may request identity verification documents, including photo ID, proof of address, and proof of funds, as part of our KYC procedures

How We Use Your Data

Our IviBet Casino team uses the information we collect for several legitimate purposes. We process your data to open and maintain your account, verify your identity, process deposits and withdrawals, and comply with our legal and regulatory obligations under our Kahnawake Gaming Commission licence. Here at IviBet, we also use your data to communicate important updates, offer bonuses such as our welcome package or Friday Reload, and personalize promotional content based on your activity.

We at IviBet may also use aggregated and anonymized data for analytics purposes, helping us understand player preferences and improve game selection across our thousands of slots and live casino titles from providers like Pragmatic Play, Evolution, and NetEnt.

Legal Basis for Processing

Our Vegas-style operations—rather, our IviBet operations—rely on several legal grounds for processing your personal data, including your consent, the necessity of processing to perform our contract with you, compliance with legal obligations such as anti-money laundering regulations, and our legitimate interests in preventing fraud and securing our platform.

Sharing Your Information

We do not sell your personal data to third parties. However, our IviBet platform may share your information with trusted partners who help us operate our services, including:

• Payment processors such as CoinsPaid, ecoPayz, and card payment networks
• Identity verification providers who assist with our KYC checks
• Game providers and platform technology partners who deliver our slots, live casino, and sportsbook content
• Regulatory authorities, including the Kahnawake Gaming Commission, when legally required
• Fraud prevention and security services to protect our players and our business

We require all third parties to maintain appropriate safeguards when handling data shared by IviBet Casino, and we do not permit them to use your information for purposes beyond what we have authorized.

Cookies and Tracking Technologies

Our IviBet website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. We use cookies to keep you logged in, tailor bonus offers such as our Unlimited Bonus or Secret Bonus, and measure the effectiveness of our promotions. You can manage cookie settings through your browser, though disabling certain cookies may limit some functionality of our site.

Data Retention

We at IviBet retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including meeting our legal, accounting, and regulatory reporting requirements. Even after you close your account, we may retain certain records to comply with gaming regulations or resolve disputes.

Your Rights

As a player using IviBet Casino, you have several rights regarding your personal data. We respect these rights and will respond to your requests in a timely manner.

• You have the right to access the personal data we hold about you
• You can request correction of inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You can withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact our support team via live chat, available 24/7, or email us at [email protected]. For complaints regarding data handling, you may also reach out to [email protected].

Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our IviBet systems use encryption, secure servers, and restricted access protocols to safeguard sensitive data, including financial details and identity documents submitted during our KYC process.

International Data Transfers

Because IviBet serves players across multiple countries, including Germany, Brazil, Mexico, and the Philippines, your data may be transferred and processed in jurisdictions outside your country of residence. We ensure that any such transfers comply with applicable data protection standards and that appropriate safeguards are in place.

Players Under 18

Our services are intended solely for adults. We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have collected information from a minor, we will take immediate steps to delete such data.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our platform after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how IviBet Casino handles your personal data, or if you wish to exercise any of your privacy rights, please reach out to our support team. We are available around the clock via live chat, or you can email us at [email protected]. For privacy-specific complaints, please contact [email protected], and our team will respond promptly.